KOONER FLEET MANAGEMENT SOLUTIONS PRIVACY POLICY

Last Updated: 24/07/2026

Kooner Fleet Management Solutions (“Kooner FMS”, “Kooner”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, contact us, request information, submit an enquiry, apply for opportunities, communicate with us or otherwise interact with Kooner FMS.

It also explains the choices and privacy rights that may be available to you.

1. Who We Are

Kooner Fleet Management Solutions provides fleet maintenance, mobile repair, roadside assistance and related fleet management services across the United States.

For questions concerning this Privacy Policy or our privacy practices, please contact:

Kooner Fleet Management Solutions
4119 S Market Ct., Suite A
Sacramento, CA 95834
United States

Email: Dispatch@koonerfms.com
Telephone: (888) 807-1412

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

Identifiers and Contact Information

This may include:

• name

• email address

• telephone number

• postal or business address

• company name

• job title

• online identifiers

• IP address

Business and Professional Information

This may include:

• company or employer

• industry

• fleet size

• job title or role

• business requirements

• services you are interested in

• information contained within enquiries or correspondence

Internet and Electronic Activity

When you use our website, we may collect information such as:

• browser type

• device type

• operating system

• pages viewed

• referring page or website

• date and time of visits

• interactions with website features

• approximate location derived from an IP address

Non-essential analytics and advertising technologies are subject to the consent and privacy choices described in this Policy and our Cookie Policy.

Communications

If you contact Kooner FMS, we may maintain records of your communications with us, including emails, telephone enquiries, web forms and other correspondence.

Marketing Preferences

We may record:

• whether you have requested marketing communications

• communication channels selected

• consent records

• opt-outs

• cookie and privacy preferences

Recruitment Information

If you apply for employment with Kooner FMS, we may collect information relevant to your application, including your contact details, employment history, qualifications and information contained within your résumé or application.

3. How We Collect Information

We may collect personal information:

Directly from you, such as when you complete a form, contact us, request a quote, download content, subscribe to communications or apply for a position.

Automatically from our website, subject to applicable consent requirements and your privacy choices.

From service providers, where those providers assist us in operating our business.

From business and publicly available sources, where permitted by law.

4. How We Use Personal Information

We may use personal information to:

• provide and administer our services

• respond to enquiries and requests

• provide quotes or information

• manage customer and prospective customer relationships

• provide customer support

• operate and secure our website

• understand website performance where permitted

• improve our services and digital experience

• communicate with customers and prospective customers

• send marketing communications where permitted

• process employment applications

• detect and prevent fraud, misuse and security incidents

• comply with legal and regulatory obligations

• establish, exercise or defend legal claims

We will not use personal information for materially different, unrelated or incompatible purposes without providing appropriate notice where required by law.

5. Cookies, Tracking Technologies and Prior Consent

Our website uses cookies and similar technologies.

Technologies that are strictly necessary for the security, operation and delivery of the website may operate without optional consent where permitted by law.

Non-essential technologies, including technologies used for analytics, advertising, remarketing or similar tracking purposes, will not be activated until the visitor has provided the applicable affirmative consent, where we have configured them as consent-dependent.

Where technically applicable, this means the relevant third-party script or technology is prevented from executing until the appropriate consent has been received, rather than simply preventing a cookie from being stored.

You can find further information in our Cookie Policy and change your choices through Cookie Preferences.

6. How We Disclose Personal Information

We may disclose personal information to service providers and contractors that perform services on our behalf, including providers of:

• website hosting and infrastructure

• information technology and security

• customer relationship management systems

• communications

• analytics, where permitted

• advertising and marketing, where permitted

• professional and legal services

• recruitment services

These organizations may process information only for permitted purposes and subject to applicable contractual and legal requirements.

We may also disclose information where reasonably necessary to comply with law, respond to lawful governmental requests, protect our legal rights or address fraud, security or safety concerns.

Information may also be disclosed in connection with a merger, acquisition, financing, restructuring or sale of all or part of our business.

7. Sale and Sharing of Personal Information

Kooner FMS does not sell personal information for money.

Certain uses of advertising or analytics technologies may, however, constitute a “sale” or “sharing” of personal information under California law even where no money changes hands.

Where applicable, California residents may opt out of such sale or sharing through our:

Do Not Sell or Share My Personal Information

control or through our Cookie Preferences functionality.

We also recognize applicable browser-based opt-out preference signals, including Global Privacy Control (GPC), as required by California law.

California expressly requires covered businesses to honour GPC as a valid request to opt out of sale or sharing. California AG

8. California Privacy Rights

If you are a California resident and the California Consumer Privacy Act, as amended (“CCPA”), applies to our processing of your personal information, you may have the right to:

Know and access information

You may request information concerning the personal information we have collected about you, including applicable categories, sources, purposes and recipients, and may request specific pieces of personal information where permitted.

Request deletion

You may request deletion of personal information we have collected from you, subject to applicable exceptions.

Request correction

You may request correction of inaccurate personal information maintained about you.

Opt out of sale or sharing

You may direct us not to sell or share your personal information as those terms are defined by California law.

Limit certain uses of sensitive personal information

Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.

Non-discrimination

We will not unlawfully discriminate against you because you exercise your privacy rights.

These rights are reflected in California’s current consumer privacy framework. California AG

9. Exercising Your California Rights

You may submit a privacy request through:

Email: Dispatch@koonerfms.com
Telephone: (888) 807-1412

Sale/Sharing: Do Not Sell or Share My Personal Information

We may need to verify your identity before completing certain requests. Information collected for verification will be used for that purpose.

You may also use an authorized agent to make certain requests on your behalf. We may request evidence that the agent is authorized to act for you, as permitted by law.

Importantly, California says businesses should not require identity verification merely to process an opt-out of sale/sharing, although limited information may be needed to identify the relevant consumer or device. California AG

10. Global Privacy Control

Where required by applicable law, Kooner FMS processes a recognized Global Privacy Control (GPC) signal as a request to opt out of the sale or sharing of personal information associated with the browser or device sending the signal.

If you are logged into an account, where applicable, we may also associate the request with that account.

11. Marketing Communications

You can unsubscribe from marketing emails using the unsubscribe link included within those communications.

If you have consented to SMS marketing, you can withdraw your consent by following the instructions contained within the relevant messages, including replying STOP where indicated.

Withdrawal from marketing communications does not prevent us from sending non-marketing communications that are necessary in connection with an existing business relationship, transaction or service.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, complying with legal requirements, resolving disputes and protecting our legal rights.

Retention periods vary according to the nature of the information and our legal and operational requirements.

When information is no longer required, we will delete, anonymize or otherwise dispose of it in accordance with applicable requirements.

13. Data Security

We maintain reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration and disclosure.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

14. Children’s Privacy

Our website and services are intended for businesses and are not directed toward children under 16.

We do not knowingly collect personal information from children under 16 through this website for the purpose of selling or sharing that information.

If you believe a child has provided us with personal information improperly, please contact us.

15. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Kooner FMS does not control the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information to them.

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices or legal requirements.

The date shown at the top identifies when this Policy was most recently updated.

17. Contact Us

Questions, concerns and privacy requests may be directed to:

Kooner Fleet Management Solutions
4119 S Market Ct., Suite A
Sacramento, CA 95834

Email: Dispatch@koonerfms.com
Telephone: (888) 807-1412